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    RETURNS & EXCHANGES

    WHAT IS YOUR RETURN OR EXCHANGE POLICY?

     You have 10 days from the date of delivery to claim for the return or exchange if :

    • The product is damaged, stained, defected or incomplete.
    • The product/s must be unused, in the original packaging with labels and protective stickers attached.
    • The product received does not match the size ordered.
    • Products purchased directly from our website must be returned to our Customer Services department for a return and full refund to be made.
    • This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.

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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.
    But you can also contact us:

    Customer Services

    Call Us: 0331-9292282

    Mon-Sat: 9:00 am - 10:00 pm
    Sun: 11:00 am - 8:00 pm

    Send us an email

    SHIPPING
    We offer Free Delivery for all the orders above Rs. 2000/-  within Pakistan
    PAYMENTS

    For orders below Rs. 2000, standard delivery rates will be charged based on the Payment method:

    Cash on delivery: Rupees 150/-

    RETURN POLICY

    You have 10 days from the date of delivery to claim for the return or exchange

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    Size Guide

    This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

    WOMEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
    CHEST FIT (CM) 716 76 81 86 91.5 96.5 101.1
    WAIST FIR (INCHES) 21" 23" 25" 27" 29" 31" 33"
    WAIST FIR (CM) 53.5 58.5 63.5 68.5 74 79 84
    HIPS FIR (INCHES) 33" 34" 36" 38" 40" 42" 44"
    HIPS FIR (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5
    SKORT LENGTHS (SM) 36.5 38 39.5 41 42.5 44 45.5

    MEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
    CHEST FIT (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
    WAIST FIR (INCHES) 28" 30" 32" 34" 36" 38" 40"
    WAIST FIR (CM) 71 76 81 86 91.5 96.5 101.5
    SKORT LENGTHS (SM) 76 77.5 79 81 82.5 84 85.5

    Shipping

    • We at Kumash aim to process and dispatch your order within 24 hours once the order is confirmed. 
    • You are requested to be available on the provided contact number so our team can reach you.
    • The estimated average delivery time across Pakistan is 2 to 4 working days.
    • The estimated delivery time for International order is 3 to 7 working days (depending on the destination) after the order has been dispatched
    • During sale or any event delivery time may exceed due to high volume order log.

    Returns And Exchanges

    You have 10 days from the date of delivery to claim for the return or exchange if :

    • The product is damaged, stained, defected or incomplete.
    • The product/s must be unused, in the original packaging with labels and protective stickers attached.
    • The product received does not match the size ordered.
    • Products purchased directly from our website must be returned to our Customer Services department for a return and full refund to be made.
    • This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.

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